Post-trip experience

Introduction

The Post-Trip Experience is a sector often relatively ignored by the travel industry. It’s understandable – customers have already paid for and been on their trip, and that’s their business done for a while, right? 

Wrong.

The Post-Trip Experience is a valid part of the travel chain, with a value that is often misunderstood. A well-thought out post-trip feedback option or loyalty scheme offer not only further develops the business-consumer relationship, but increases the chances of return. Loyalty has to be earned, after all.

 

Investment timeline

Below we’ve highlighted some of the key startups within Post-Trip Experience which have announced new funding this year.

Full report - 45 min read

Traveltech Trends 2017/18, showcases the latest global technology trends and investments in the travel industry; profiling the world’s Top 150 startups and agile corporates reimagining today’s products, services, and business models.

Sign up for the full report

Summary report

Traveltech Trends 2017/18 summary report reveals the key trends and the game-changers to watch.

Download summary report

1.1MB PDF file

Sign up for the Newsletter